Thank you for taking the time to contact us. Please allow 48 hours for a response excluding holidays. Customersupport@KimistrybyKimberly.com
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Reliable and timely shipping is important to us. All packages are shipped for $8.99 and will arrive within 5-10 business days. All orders will receive a tracking number for your convenience. If you suspect that your package is lost, please contact USPS prior to contacting us. We apologize, but international shipping is not available.
Items are sewn with ultimate care to produce a quality garment. Because some items are consignment/vintage items, please expect some imperfections. Although there are NO refunds, your ability to find the perfect Kimistry is important to us. You may exchange your item or receive credit to be used for future purchases. All exchanges and requests for credit must be postmarked within 10 days from date received. Additional questions can be sent to us by filling out the contact form on, "Contact Us."